CORPORATE HELPDESK SUPPORT PORTAL

2012 Renaissance Blvd, King Of Prussia, PA 19406

800-969-4310

local ph#: 610-229-9084 email: helpdesk@devereux.org

Hours Of Operation

Mon - Fri 7:30am to 8:00pm (EST)
Sat - Sun
8:00am to 4:30pm (EST)

COVID-19 UPDATE:

The Devereux Corporate Help Desk is currently experiencing an extremely high volume of requests and response times may be longer than usual. In order to help us address requests timely, please only submit one email or voicemail per issue. Each new email or voicemail will create a new request and new ticket number, which may significantly slow down our response to incoming requests. To get an update on your issue or to contact the agent working your ticket, please only respond to the ticket notifications that you will receive by email.

The Help Desk is a small team supporting over 8,000 Devereux colleagues across the nation. Your patience during this time is greatly appreciated as we aim to help everyone as timely as possible. If you need urgent support, please reach out to your center's local IT staff. If they are unable to immediately assist you, they can help coordinate urgent contact with a Corporate Help Desk agent.
Send an email to Helpdesk

SUBMIT A TICKET

Click here to submit a ticket to Corporate Helpdesk.
Download the remote support client

OPEN REMOTE CONNECTION

Click here to download remote support software so an agent can view your computer.
FAQ Documents

FAQ DOCUMENTS

Read our self-help documents
Feedback,complaints, or concerns? Please contact Information Systems Manager, Juan Rivera
Phone: 610-542-3148 Email: juan.rivera@devereux.org